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Order from a Chinese store
Taobao, Tmall and other sellers ship to the China warehouse.
Cainiao Canada
English
CHINA · CANADA CONSOLIDATION GUIDE
Shop in China and ship easily to Canada
Shop on Taobao, Tmall or other Chinese platforms, send purchases to your Cainiao warehouse address, consolidate them, and ship to Canada. Before payment, review the current route, chargeable weight and final total.
CNChina
CACanada
✦
Canada promo code
CANADA
Enter when paying international shipping
Try the code only if the live checkout shows a promo-code field. Whether it applies is confirmed by the result shown before payment.
CONSOLIDATE IN THREE STEPS
Order in China, receive in Canada
02
Consolidate at the warehouse
Combine selected orders after they arrive.
03
Ship to Canada by air or sea
Choose an available route to your Canadian address.
PRICE & DELIVERY TIME
Air and sea at a glance
Express airWhen time matters
Reference: 9–12 business daysGeneral goods from ¥75 / 0.5 kgEconomy seaFor heavier parcels
Reference: 30–40 business daysGeneral goods from ¥99 / 2 kgLATEST ACTIVITIES
Cainiao Canada updates and activities
Life in Canada
Shopping on Taobao for Halloween: sizing, batteries and school events
Measure first, then check masks, capes, makeup, light-up props and this year's notice from your school.
Read article
September offer
Cainiao Canada September order rewards: up to 18% off air shipping
Claim air and sea coupons first, then unlock order-reward coupons as 1 to 6 consolidated shipments leave the warehouse.
Read article
Storage policy
Free storage changes to 60 days on October 1
Understand the 60-day free period, daily overstay fees, peak surcharge and transition rules for stored parcels.
Read article
Beginner guide
Cainiao Canada registration and first-order guide
Set Canada, copy your China warehouse address, consolidate parcels, choose a route and pay for your first shipment.
Read articleFULL WORKFLOW
Seven steps from a Chinese store to your Canadian address
Complete each step in the Cainiao App. Available services and on-screen details depend on the current App page.
Open the Cainiao App
Cainiao App linkCopy your China warehouse address
Get the address and account identifier assigned to you in the App.
Order on Taobao or another platform
Use the Cainiao warehouse as the delivery address.
Wait for warehouse check-in
Track each parcel in the App after it reaches the warehouse.
Consolidate and choose a route
Compare the air and sea options and restrictions shown for your order.
Enter promo code CANADA
Use it when reviewing consolidated international shipping charges.
CANADAPay and track
Follow the shipment until it reaches your Canadian address.
WHY CAINIAO
Why use Cainiao consolidation
Bring several domestic orders into one consolidation workflow instead of arranging cross-border delivery with every seller.
Combine parcels from several sellers
Taobao, Tmall and other sellers can send orders to the warehouse before you consolidate them.
Arrange international shipping once
Chinese sellers ship domestically first; international shipping is arranged after consolidation.
Choose a route for the parcel
Compare current air and sea options, item restrictions, timing and parcel details.
Track everything in one place
See warehouse arrival, consolidation, dispatch and international tracking in the Cainiao App.
Useful for different needs
A practical option for students, Chinese-Canadian families, newcomers and small businesses.
BEFORE YOU SHIP
Check whether an item can be shipped before ordering
Food, liquids, medicine, powders, batteries, branded goods and other special categories may be restricted by the route or customs. Requirements vary by destination and service.
Check restricted items in the Cainiao App Rely on the current App result, warehouse review and Canadian customs requirements.FAQ
Frequently asked questions
Common questions about Taobao consolidation to Canada and using the promo code before payment.
Enter it in the promo or activity code field when submitting the consolidation order and paying international shipping. The exact location depends on the current App page.Promo code instructions
The discount, eligible routes, conditions and validity may change. Confirm the result shown at checkout.Promo code instructions
Use the China warehouse address and personal identifier shown in your Cainiao App, and verify every field after copying.Complete beginner guide
After parcels arrive, you can select consolidation services currently available in the App. Follow the warehouse page for your order.Complete beginner guide
Compare item restrictions, the current quote and your timing. Only routes currently available in the App can be selected.Air and sea price guide Air and sea delivery-time guide
Restrictions depend on the item and route. Check the restricted-item tool in the Cainiao App before buying.Restricted-item guide
This website explains the Canada workflow and promo code. Ordering, shipping and payment are completed in the Cainiao App.
READY TO SHIP
Ready to ship a parcel from China to Canada?
Open the Cainiao App for your warehouse address, then enter this promo code when paying international shipping: CANADA.
The final discount is shown on the Cainiao App checkout page.